Terms of Use

Last updated November 6, 2026. NovArc IPTV Player’s terms last changed on October 26, 2026.

These terms apply when you use NovArc's apps: NovArc IPTV Player (its apps, the portal at app.novarcplayer.com and this website) and NovArc Music (its Android app and the services it uses), provided by NovArc LLC (“we”, “us”), based in Illinois, United States. Sections 1 to 8 apply to both apps; sections 9 to 13 apply to NovArc IPTV Player, and sections 14 to 17 to NovArc Music. By using an app you agree to the terms for both apps and to that app's own.

For both apps

1. Our software, name and logo

Our apps, the NovArc IPTV Player portal, this website, their design, and the NovArc name and logo belong to us. A license or a plan lets you use the app on your device; it doesn't transfer any ownership. To get our apps, use this website or an app store where we publish them.

The apps include open-source libraries, listed with their licenses in each app: in NovArc IPTV Player under Settings › About › Open-source licenses, and in NovArc Music under Settings › About › Open-source licences. Those licenses, not these terms, govern those libraries.

2. Fair use

Don't:

• try to get around licensing, trials or rate limits, for example by registering devices automatically;
• try to break into, overload or disrupt our servers, or use them for anything other than what the apps use them for (in NovArc IPTV Player, fetching your own playlists and guides);
• resell or rent out our apps, or present them as your own product;
• copy, modify, decompile or reverse engineer the apps, or share copies or modified versions of them (for example, an APK file), except where the law or the license of an open-source part allows it (see sections 1 and 13);
• use the NovArc name or logo, or a confusingly similar one, for another app, service or website.

We may suspend or revoke a device, or the license or plan it uses, if it breaks these terms.

3. Changes and availability

We keep improving our apps, so features may change. We aim to keep them running without interruptions but can't promise that. If we ever stop offering one of them, we'll say so on this website in advance.

4. Disclaimers and liability

Our apps are provided “as is”. To the extent the law allows, we make no warranties about them, including that they will play every stream, song or format, and we aren't liable for indirect or consequential losses, or for anything your IPTV provider or your music server does or doesn't do. Our total liability to you is limited to what you paid for the app concerned in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law.

5. Privacy

Our Privacy Policy explains what each app collects and why.

6. Changes to these terms

If we change these terms, we'll update this page and the date at the top. If a change is significant, we'll also say so in the portal (for NovArc IPTV Player) or on this website (for NovArc Music). Continuing to use an app after a change means you accept it.

7. Governing law and language

These terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-law rules. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live.

These terms are written in English. If we give you a translation or a summary of them in another language, the English version applies where the two differ, unless the law where you live requires otherwise.

8. Contact

support@novarcplayer.com, or in NovArc IPTV Player, Help › Contact NovArc (also on the portal, under Support). We help with the apps themselves; channels, films and TV guides come from your IPTV provider, who supports them, and your music from your own server.

NovArc IPTV Player

9. What NovArc IPTV Player is

NovArc IPTV Player is a media player. It plays IPTV playlists that you add from a provider of your choice, as an Xtream Codes login or an M3U link. We don't provide, sell, host or recommend any channels, playlists or other content, and we have no relationship with IPTV providers.

10. Your content and your provider

• You're responsible for the playlists you add and for having the right to watch what they contain.
• Don't use NovArc IPTV Player to access content you aren't authorized to access, or in any way that breaks the law.
• Your provider decides what's available, how well it streams, and what it charges. Streams come straight from your provider to your device.

11. Trials and licenses

• Each device gets a free trial when the app first starts on it (currently 7 days), so you can check that NovArc IPTV Player works with your device and your provider before you pay. There are two exceptions, and the app says when one applies: one network can start only a limited number of trials a month, and a device whose ID is already registered to another device can't start one.
• After the trial, the device needs a lifetime license: a single payment for that device, valid for as long as we offer NovArc IPTV Player on that kind of device. It isn't a subscription, and nothing renews.
• A license belongs to one device and can't be moved to another. Backups of your favorites and settings can be.
• The price (currently US$14.99, plus sales tax or VAT where it applies) is shown on this website and in the portal, and the total with any tax at checkout, before you pay. Link may show the price at checkout, and charge it, in your local currency, at an exchange rate that includes a conversion fee of a few percent (if you choose to pay in US dollars instead, that fee doesn't apply, but your bank's own exchange rate and fees may); the total is shown before you pay. In the Google Play version of the Android app, Google Play shows the price in your currency. The price may change for future purchases.

12. Payments and refunds

Payments are processed by Stripe through Link, which acts as the seller of record for your purchase: your receipt comes from Link, and Link's terms apply to the payment itself. Link can also help with questions about a payment, such as a charge you don't recognize. If a payment through Link is refunded in full, or charged back (taken back after a dispute with the bank, card issuer or payment service), the license it paid for ends, unless another payment for that device still covers it; if the dispute ends with the payment standing, the license comes back. A question about a payment, which takes nothing back, doesn't end the license.

In the Google Play version of the Android app, you buy the license in the app through Google Play instead. Google processes the payment and sends the receipt, Google Play's terms apply to the payment, and Google Play's refund policies apply to it as well as what follows: ask Google Play for a refund there. A purchase for a device that already has a lifetime license, or has been deactivated, is refunded through Google Play automatically. If Google refunds a purchase, or it's charged back, the license it paid for ends, unless another payment for that device still covers it.

Because most devices can be tried free first, and the app says before you pay when one can't (section 11), we don't give refunds ourselves, except as this section describes or where the law requires one. Link and Google Play may still refund a payment under their own policies; the license it paid for then ends, as described above. If you're charged twice for the same device by mistake, write to support@novarcplayer.com with the device ID and we'll refund the extra payment; your license stays. This doesn't limit any rights you have under consumer law where you live.

13. Open-source parts

In NovArc IPTV Player, libVLC and FFmpeg are under the GNU Lesser General Public License, which lets you modify the app to use your own version of them, and reverse engineer it to debug such changes.

NovArc Music

14. What NovArc Music is

NovArc Music is a music player for Android phones and tablets, and Android Auto. It plays music from servers and folders you add: your own Jellyfin server, or Emby, Navidrome and other Subsonic-compatible servers, Kodi, Audiobookshelf, SMB and WebDAV shares, and the music on your device. We don't provide, sell or host any music, and NovArc Music isn't made by or affiliated with Jellyfin or the makers of the other servers it works with.

15. Your music and your servers

• You're responsible for the music you play with NovArc Music and for having the right to play it.
• Don't use NovArc Music to reach servers, shares or content you aren't authorized to use, or in any way that breaks the law.
• Your servers decide what's available and how well it plays, and some features need your server to support them (for example, lyrics and volume levelling from Jellyfin need version 10.9 or later). Songs come straight from your server or your device.
• Internet radio stations, radio-browser.info, ListenBrainz and Google Cast are run by others, under their own terms.

16. Trial, plans and devices

• NovArc Music is free to download. Each device gets a free trial when the app first starts on it (currently 14 days), once per device, however often the app is reinstalled.
• After the trial, the app needs one of these plans, bought in the app through Google Play:
  • a monthly or yearly subscription (currently US$1.99 a month or US$9.99 a year), which renews automatically until you cancel it in Google Play;
  • for life (currently US$29.99): a single payment, with no renewals, valid for as long as we offer NovArc Music.
• Any plan unlocks the whole app on up to 10 devices at a time (phones and tablets) signed in to the Google account it was bought with. A device that hasn't used the plan for 90 days stops counting, so its place is free for another.
• When you use the app online, it checks your plan with our licence service about once a day and renews its licence by itself. Without a connection it keeps working for as long as its last licence lasts: at most 30 days, for a monthly or yearly plan at most a week past the date it renews, and for a cancelled plan at most a day past the end of the time you've paid for.
• Google Play shows the price in your currency, with any tax, before you buy. Prices may change for future purchases; for a subscription, Google Play tells you about a price change before it applies, as its rules require.

17. Payments, cancelling and refunds

You buy a plan in the app through Google Play. Google processes the payment and sends the receipt, and Google Play's terms apply to the payment, as well as what follows.

• You can cancel a subscription in Google Play at any time; the app stays unlocked until the end of the time you've paid for. You can switch between monthly and yearly in the app. Buying the plan for life doesn't cancel a subscription: cancel that in Google Play.
• If a subscription's renewal can't be paid, Google Play may give you time to fix the payment, and the app stays unlocked meanwhile. After that, and while a subscription is paused or once it has ended, the app is locked until the subscription is paid up again or you choose another plan.
• Refunds are handled by Google Play, under its refund policies: ask Google Play. If a purchase is refunded or charged back, the plan it paid for ends, and the app locks the next time it checks with us.
• Because every device can be tried free first, we don't give refunds ourselves, except where the law requires one. If something went wrong with a purchase, write to support@novarcplayer.com with the support code from Settings › Licence. This doesn't limit any rights you have under consumer law where you live.